Warranty Details

Category Warranty Perioud Warranty Details
Toilet Suites 5 Years Vitreous China 5 years

All internal mechanisms 1 year*

All toilet seats* 1 year replacement

Mixers 15 years 15 years ceramic disc cartridge part only replacement

Note: excludes damage to ceramic disc cartridges from pieces of copper tuber etc

Note: excludes basic range mixers – 1 year replacement products or parts (labour costs excluded

Hand Showers 1 year 1 year replacement products or parts
Accessories 5 Years 5 years replacement products or parts
Basins 5 Years 5 years replacement products or parts
Kitchen Sinks 5 Years 5 years replacement products or parts

Warranty Conditions

This warranty will apply only under all of the following conditions:

  • The item has been installed by a licensed plumber
  • The item has been installed for and subjected to domestic residential use only
  • Failure s due to a fault in the manufacture of the product
  • Proof of purchase including the date of the purchase is provided
  • The installation of the product is in accordance with the instructions provided

This warranty does not cover products purchased as an ex-display without being fully checked and tested for sale by the manufacturer. This warranty does not include faults caused by:

  • Incorrect installation or installation not in accordance with the instructions provided
  • Installation or part installation by the purchaser or any person or any person other than a LICENSED PLUMBER
  • Unsuitable or improper use
  • Normal wear and tear
  • Inadequate or complete lack of maintenance
  • Chemical, electrochemical or electrical influences
  • Harsh detergents or abrasive cleaners used on product finishes

This warranty is limited to repair, credit, replacement or missing parts only. Labour charges and/or damage incurred in installation, replacement or repair, as well as incidental and consequential damages are excluded and will not be claimable against Zeavola.